Product design and reverse engineering studies within the call center concept were applied in this project in a unique way. A 1500-person call center project has been completed in Ankara, by using innovative and progressive solutions in accordance with the changing mobile and fixed furniture needs of call centers. In addition, while special partition panels were developed for the acoustic comfort of the employees, the working conditions of the employees were improved. In addition, the electrical infrastructure of the system is very detailed and it has been designed and produced to have flexibility in the furniture used.